Privacy and Data Protection Policy
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (hereinafter GDPR), Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (hereinafter LSSI-CE), and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (hereinafter LOPDGDD), Coast Bcn, SL guarantees the protection and confidentiality of personal data of any type provided to us by our clients, in accordance with the provisions of the General Data Protection Regulation.
The data provided will be processed in accordance with the terms established in the GDPR. In this regard, Coast Bcn, SL has adopted the legally required levels of protection and has implemented all technical measures within its reach to prevent loss, misuse, alteration, unauthorized access by third parties, as detailed below. However, users should be aware that security measures on the Internet are not completely invulnerable.
Data Controller
Company name: Coast Bcn, SL Tax ID (CIF): B65207813 Address: Passatge de la Concepció, 12 Telephone: +34 934 675 149 Email: admin@bocagrande.cat
Purpose of Processing
All data provided by our clients and/or visitors to the Coast Bcn, SL website or to its staff will be included in a record of personal data processing activities, created and maintained under the responsibility of Coast Bcn, SL.
These data are essential to provide the services requested by users or to respond to questions or issues raised by our visitors. Our policy is not to create profiles of users of our services.
Legal Basis for Processing
The legal bases for processing your data are:
Contractual relationship: Applies when you purchase one of our products or contract any of our services.
Legitimate interest: To respond to queries and complaints submitted to us and to manage the collection of amounts owed.
Your consent: If you are a user of our website, by checking the box included in the contact form you authorize us to send communications necessary to respond to your inquiry or request for information.
Recipients
We do not share your personal data with anyone, except with public or private entities to whom we are legally obliged to provide your personal data in compliance with applicable law.
For example, tax legislation requires providing the Tax Agency with certain information regarding financial transactions exceeding specific amounts.
If, apart from the cases mentioned above, we need to disclose your personal information to other entities, we will first request your permission through clear options that allow you to decide.
Data Transfers
We will not carry out international transfers of your personal data for any of the purposes indicated.
Data Retention
We will only retain your personal data for the time necessary to achieve the purposes for which they were collected.
When determining the appropriate retention period, we consider the risks involved in processing, as well as our contractual, legal, and regulatory obligations, internal data retention policies, and our legitimate business interests described in this Privacy and Cookie Policy.
In this regard, Coast Bcn, SL will retain personal data after the end of its relationship with you, duly blocked, during the limitation period for any actions that may arise from the relationship with the data subject.
Once blocked, the data will be inaccessible to Coast Bcn, SL and will not be processed except for making them available to public administrations, judges, and courts to address potential liabilities arising from processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.
Security
We make every reasonable effort to maintain the confidentiality of personal information processed in our systems.
We maintain strict security levels to protect the personal data we process from accidental loss and unauthorized access, processing, or disclosure, considering the state of technology, the nature of the data, and the risks to which they are exposed.
However, we cannot be responsible for the use you make of the data (including username and password) that you use on our website.
Our staff follows strict privacy standards and, if we hire third parties to provide support services, we require them to comply with the same standards and allow us to audit them to verify compliance.
Your Rights
We inform you that you may exercise the following rights:
Right of access to your personal data, to know which data are being processed and the operations carried out with them.
Right to rectification of any inaccurate personal data.
Right to erasure of your personal data when possible (for example, when required by law).
Right to restriction of processing when the accuracy, legality, or necessity of the processing is in doubt; in this case we may retain them for the exercise or defense of claims.
Right to object to the processing of your personal data when the legal basis is our legitimate interest. Coast Bcn, SL will stop processing your data unless it has a legitimate interest or it is necessary for the defense of claims.
Right to data portability when the legal basis for processing is a contractual relationship or your consent.
Right to withdraw consent granted to Coast Bcn, SL.
To exercise your rights, you may do so free of charge at any time by contacting us at Passatge de la Concepció, 12, attaching a copy of your ID document.
Protection of Rights
If you believe that your rights have not been properly addressed by our company, you may file a complaint with the Spanish Data Protection Agency (AEPD) through the following channels:
Electronic office: https://www.aepd.es
Postal address: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid Telephone: +34 901 100 099 / +34 912 663 517
Filing a complaint with the Spanish Data Protection Agency does not involve any cost and does not require the assistance of a lawyer or legal representative.
Updates
Coast Bcn, SL reserves the right to modify this policy in order to adapt it to legislative or jurisprudential developments that may affect its compliance.